Station Guides

A Guide to Penn Station, New York

Pennsylvania Station (or Penn Station as it is most commonly known) is the main intercity railway station in Manhattan. In 2019 over 600,000 passengers used it every day, making it the busiest station in the Western Hemisphere. The station is situated in the midtown district in Manhattan, beneath Madison Square Garden. All intercity trains from this station are operated by Amtrak, which owns the station, while commuter trains are operated by Long Island Rail Road and NJ Transport.

Address: 8th Avenue and West 31st StreetNew York, NY 10001

Penn Station opening hours

The station is open 24 hours a day; 365 days a year.

Platforms at Penn Station

There are 21 station platforms at this New York station.

Penn Station toilets and showers

New York’s public bathrooms aren’t great and those at Penn Station are no exception to the rule. However, they were updated in 2018, so they’re better than most of the stations in Manhattan. The best ones on the station can be found in the NJ Transit mezzanine near the 32nd Street entrance. There are no showers in Penn Station.

Left luggage

Amtrak passengers can store their luggage for $10 per bag for 24 hours. Or try new left luggage company Vertoe, which has numerous locations near the station.

Information desk

Yes. Most employees speak English and Spanish.

Food and drink

The station isn’t known for its cuisine and you’ll find much better places to eat outside the station. But if you’re in a hurry and need to eat something at the station try Pret A Manger for reasonably priced sandwiches or Chickpea for great falafels. Just outside the station at Penn Plaza Rose’s Pizza is a popular spot to grab a quick pizza slice. If you’re travelling on an Amtrak’s Acela train you will get complimentary entrance to Club Acela, a calm and comfortable lounge with free snacks, drinks, Wi-Fi and comfortable chairs.

Other facilities

  • Ticket office
  • Wi-Fi
  • VIP lounges
  • Waiting area with power outlets

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