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A Guide to Union Station Chicago

Union Station Chicago is the third-busiest rail terminal in the USA, serving 140,000 passengers on average every week day. This intercity and commuter rail terminal is situated in Chicago’s West Loop Gate neighbourhood and is the size of 10 blocks, making it one of the largest stations in the USA. The station opened in 1925 and with its striking Beaux-Arts design, Corinithian columns, marble floor and vast Great Hall, it has become one of the most lauded train stations in the world. Today, it serves as Amtrak’s flagship station in the Midwest.

Address: 18 West Monroe Street, Illinois 60603

Union Station Chicago opening hours

The station is open daily but shut between 1 and 5am; 365 days a year.

Platforms at Union Station Chicago

Union Station has 24 platforms.

Toilets and showers

You’ll find plenty of toilets here but no showers (these are only available in the Metropolitan Lounge).

Left luggage

Bags can be checked in the station’s secure parcel check for a daily rate of $10 per bag.

Information desk

Yes. Most employees speak English and Spanish.

Chicago Union Station food and drink

The station has a large food hall where you’ll find plenty of choice. We love the range and freshness of Pret A Manger’s European-style sandwiches. And if you have the time, check out The Junction Chicago, a big, lively sports bar that serves a great selection of Chicago’s finest beers and some super snacks. 

If you are lucky enough to be travelling by Amtrak Business Class, Sleeping Car, Guest Rewards Select Plus or as a Selective Executive member, you will be able to wait for your train in the Metropolitan Lounge in the Grand Hall. Here you’ll find high speed Wi-Fi, work stations, a children’s play area, luggage storage services and a handy locker room with showers. If you’re a coach passenger, it’s worth paying the daily fee for access to this fantastic lounge.

Other facilities

  • Cash machines
  • Ticket office 
  • Shoe shine service
  • Flower shop
  • Breastfeeding area

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